The GUID or Instance ID is created when you submit new CIs from the AST forms or from Remedy Import.
PC'r On 3/29/07, Dan Caissie <[EMAIL PROTECTED]> wrote:
** Ok I see how this works now but the only problem I'm having now it to create the GUID to push into the AST: forms. Am I correct that this can only be run with a AL ($PROCESS$ @@ :Application-Generate-GUID)? I was hoping to have this run with a Filter or Escalation in my staging form before being pushed to the asset forms. Thanks for the help. Dan ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Antonio Maradiaga *Sent:* Tuesday, March 27, 2007 1:50 PM *To:* [email protected] *Subject:* Re: push external asset info into Remedy. ** Dan, As Roger stated you need to determine where you want to push your main asset information. If its the main asset form, you'll push information to the AST:Asset form. For all Asset to user associations, you would push the information to the AST:AssetPeople form. You'll of course push all the necessary required fields (Entry Type, Role, Login ID, Full Name, etc) to the AST:AssetPeople form. Now the part you need to make sure you pay attention to (so your assets are matched up to their users, owner or asset mgrs) is matching up the "Asset Entry-ID" to the unique Entry ID created for each asset in the AST:Asset form. If you have any specific question on creating an app to do this, please let me know and I'd be more than happy to provide you with more information. I have put together a little app than runs off of data imported via the Import Tool and a CSV file which pushes new assets information and user information from a staging form to the AST:Asset form and the AST:AssetPeople form. Best of luck and take care, ~Antonio Maradiaga On 3/27/07, *Roger Justice* <[EMAIL PROTECTED]> wrote: ** You can use a filter to push the data however you will need to determine which AST form the data goes to. Do you have a field with the type of asset such as Computer, Monitor.. if you do you can create a filter guide and multiple filters to get the data into the right form. -----Original Message----- From: [EMAIL PROTECTED] To: [email protected] Sent: Tue, 27 Mar 2007 1:00 PM Subject: push external asset info into Remedy. ** Ok I'm very new to the Asset piece to Remedy and what I have going on is I have the asset data coming into Remedy using arimportcmd into a custom asset staging form with the users and asset information. Now I want to push this data info the proper asset forms I just don't know what forms this info should go to I was thinking the AST:computersystem form but I don't think that's the form I'm looking for. I am reading the Asset Management for the Enterprise right now trying to get a idea as to how asset works. Or will this be a process I will need to setup with CMDB? AR Server 6.3 patch 21 SQL 2000 Thanks Dan Caissie __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ ------------------------------ AOL now offers free email to everyone. Find out more about what's free from AOL at *AOL.com*<http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redir=http://www.aol.com> . __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
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