Chris, Thanks for your response as well..
I guess I wasn't very clear on what I meant to ask but I'm glad I asked it the wrong way to start with.. I didn't know about CMDB patch 003. I was more interested in what patch level my Windows 2003 server ought to be at (Service Pack 2??) and what patch level my SQL server/client 2005 ought to be at. My database is remote so I would need to install the SQL client on my application server. Joe D'Souza Remedy Developer / Consultant, BearingPoint Inc., New Jersey. ----- Original Message ---- From: strauss <[EMAIL PROTECTED]> To: [email protected] Sent: Thursday, April 5, 2007 4:28:14 PM Subject: Re: ARS 7.0.1, CMDB 2.0.1 and version 7 apps... ** In order... ARS 7.0.01 Patch 001 Admin and User 7.0.01 Patch 001 (do not install Crystal Reports part of User or you cannot uninstall it) Email engine 7.0.01 Patch 001 Mid-Tier 7.0.01 Patch 001 Flashboards 7.0.01 BMC Atrium CMDB 2.0.1 Patch 002 (there is now a Patch 003, supposedly) Approval 7.0.01 Assignment 7.0.01 Incident Management 7.0.02 Problem Management 7.0.02 Change Management 7.0.02 Asset Management (we do not have) SLM 7.0.02 (without collector) Patch 003 for IM, PM, and CM (do _after_ SLM) After that comes the Incident Management Task Template Add-On, RKM 7.1.01 (working on it now - was running RKM 7.1) and EIE with SQL Server Plugin (working on next). Then I have to reinstall SLM with the collector now that there is (supposedly) a way to use it with ServletExec AS instead of JBoss. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Thursday, April 05, 2007 3:11 PM To: [email protected] Subject: ARS 7.0.1, CMDB 2.0.1 and version 7 apps... ** Wanted to know what is the latest patch levels you are running at if you are on Windows 2003 and using MS SQL 2005... and have: ARS 7.0.1 Email engine Mid-Tier 7.0.2 BMC Atrium CMDB 2.0.1 Incident Management Problem Management Approval Server Change Management Asset Management SLM Wanted to know the latest patch level that you are running with out any problems if you have the above on: Windows 2003 MS SQL 2005 Also, if I remember right, the order of installation must be as stated above.. Correct me if I am wrong.. Is it necessary to install the Assignment Engine to have the newer versions of the above applications running? If so at what stage?? Joe ____________________________________________________________________________________ Finding fabulous fares is fun. Let Yahoo! FareChase search your favorite travel sites to find flight and hotel bargains. http://farechase.yahoo.com/promo-generic-14795097 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
