Jason,
 
At some point will you have a centralized authentication, such as LDAP?
If so, would you want to use the email address as the network login?  
 
On the other hand, if this application will be exposed to the internet
whereby people from many companies can login, then email addresses
should work well.  This is how many (most?) web sites authenticate
users, by their email address.
 
Stephen

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller
Sent: Friday, April 06, 2007 1:14 PM
To: [email protected]
Subject: Using email address for login name


** 

Is anybody using email addresses for login names with ARS 7.x, Approval
Server 7.x and ITSM 6. We do not have a good central directory for
authentication and no naming conventions to follow so we get to make up
the standard for Remedy. Since the login name field in the User form has
been expanded from 30 to 254 characters it seems like it is pretty
feasible. I am thinking this would be especially helpful in diary fields
when a person doesn't recognize the user they could easily email them.

 

Has anybody experienced any issues or can think of any trouble with
doing this? Maybe with one of the apps (HPD, CHG, AST, CMBD)?

 

Thanks,

Jason

 

ARS 7.0.01 p001

Approval Server 7.00.01

ITSM 6.0

CMDB 1.1 P3

Servers 2003

DB MS SQL 2000 SP4 (remote server)

 

 

 

 

 

 

 

 

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