Colin,

Is your database on the same server?  We saw this type of issue when there were 
network issues between the two servers.

One indication of this type of issue is starting up the system takes a long 
time.  It would take us about 5 minutes before we could login after start up.

Dave
--------------------------
[EMAIL PROTECTED] (Wireless)

----- Original Message -----
From: Action Request System discussion list(ARSList) <[email protected]>
To: [email protected] <[email protected]>
Sent: Thu Apr 19 17:17:11 2007
Subject: Administrator performance slow

** 
Hey Listers, (its a great list)
 
Running Admin on a development virtual server here at UNCW is pretty slow 
(especially when I hit the Save button)
 
I complained to our server folks, thinking more memory would help, got the 
response
As the system is configured right now......Over the last week it has only used 
a maximum of 50% of its memory and an avg of 10% of its CPU (spikes to 50%).
 
I've got an important deadline to meet making some customizations to 
ServiceDesk.
 
Does anyone know what can be done to speed up Remedy Admin ?
 
Thanks
 
Colin 

 

ARS 7.0.01 (patches are now being applied)

Servicedesk 7.0.01 (patches are now bing applied)

MS SQL 2005

Windows 2003

 

 
 
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