Jason and all who replied - thanks much !
 
I have switched to Development Cache mode and its speeded up the Admin tool 
considerably !
 
Colin 

 

 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Jason Miller
Sent: Friday, April 20, 2007 2:47 PM
To: [email protected]
Subject: Re: Administrator performance slow


** 

I have been having a good experience developing in a VM. I am run a Win 2k VM 
on my laptop (XP Pro, 2.16 GHz Dual Core, 2 gig of ram (the VM gets 1 gig of 
ram)) Both the ARS (7.0.01 p001 / ITSM 6) and DB (MS SQL 2000 SP4) are in the 
same VM and I have not had any issues. 

 

The database is a copy of my production database granted our system is still in 
its infancy so there are not a ton of records. I do run in Development Cache 
mode. I almost always work with a partial list of objects since there are so 
many in ITSM. Maybe working with a limit set of objects helps with what Adam 
Pederson mentioned below (I have never noticed any issue along what he stated).

 

Jason

 

 

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Mohan Panchangmath
Sent: Friday, April 20, 2007 7:46 AM
To: [email protected]
Subject: Re: Administrator performance slow

 

** 

Hi Colin,

 

I agree with Adam. We have the same environment where the development server is 
running on VM and to make it even more difficult the SQL server is also on the 
same VM box.

Every workflow was taking almost 5 minutes to get saved. 

To fix the problem ..not entirely but still made it pretty fast by turning ON 
the Development Cache mode in Admin tool.

Also if your SQL server is on the same VM box and your workflow modification is 
real slow even after setting the Development Cache mode ON, try restarting the 
SQL server every once in a while . We do this whenever we run into slowness and 
then the workflow development is pretty fast for some time.

Hope this helps!

Thanks,

Mohan

----- Original Message ----
From: Adam D Pederson <[EMAIL PROTECTED]>
To: [email protected]
Sent: Friday, April 20, 2007 1:08:29 AM
Subject: Re: Administrator performance slow

** 

Hey Colin:

 

I know that this might be going over old territory, but sometimes it helps.  
Are you set developer cache mode on the server?  Also, do you have object 
browser windows open when you are saving?  I know that it can be a pain to 
always be closing and opening them, but I know from experience that it can 
really save you some serious time, especially with v7.  Give this a try:

 

1)       Open a filter and the object (server) browser and save a change the 
filter.

2)       Do the same thing (or just undo the change you just made) but with the 
object browser closed.

 

I think that you’ll be surprised by the difference in speed (at least I hope 
you will because that is my best bet for your problem)!

 

Regards,

 

Adam Pederson

Practice Director

IT Service Management Practice

Xinify Technologies, Inc.

Mobile: +1 925 895 9500

Email:  [EMAIL PROTECTED]

 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Chapman, Colin
Sent: Thursday, April 19, 2007 2:17 PM
To: [email protected]
Subject: Administrator performance slow

 

Hey Listers, (its a great list)

 

Running Admin on a development virtual server here at UNCW is pretty slow 
(especially when I hit the Save button)

 

I complained to our server folks, thinking more memory would help, got the 
response

As the system is configured right now......Over the last week it has only used 
a maximum of 50% of its memory and an avg of 10% of its CPU (spikes to 50%).

 

I've got an important deadline to meet making some customizations to 
ServiceDesk.

 

Does anyone know what can be done to speed up Remedy Admin ?

 

Thanks

 

Colin 

 

ARS 7.0.01 (patches are now being applied)

Servicedesk 7.0.01 (patches are now bing applied)

MS SQL 2005

Windows 2003

 

 

 

__20060125_______________________This posting was submitted with HTML in it___ 
__20060125_______________________This posting was submitted with HTML in it___

 

 

________________________________

Ahhh...imagining that irresistible "new car" smell?
Check out new cars at Yahoo! Autos. 
<http://us.rd.yahoo.com/evt=48245/*http:/autos.yahoo.com/new_cars.html;_ylc=X3oDMTE1YW1jcXJ2BF9TAzk3MTA3MDc2BHNlYwNtYWlsdGFncwRzbGsDbmV3LWNhcnM->
  

__20060125_______________________This posting was submitted with HTML in it___

__20060125_______________________This posting was submitted with HTML in it___ 

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the 
Answers Are"

Reply via email to