To increase the performance of the admin, you can use arcache modes set for the admin in the admin tool. If the arcache mode is set for the admin tool, AR User will be having an issue of performance and performance for workflow will be achieved for the admin tool. For more information on arcache, this will also depend on the configuration of the machine.

Hope, this will help you.


Thanks,
Sonal

--
[EMAIL PROTECTED]

www.vyomlabs.com
Consulting | Oursourcing | Training || BMC Remedy BSM | ITIL | IT Governance


ARSList wrote:
**

Is that your virtual server maximum and spikes or the physical VM server? There is a BIG difference between the two.

------------------------------------------------------------------------

*From:* Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] *On Behalf Of *Chapman, Colin
*Sent:* Thursday, April 19, 2007 2:17 PM
*To:* [email protected]
*Subject:* Administrator performance slow

Hey Listers, (its a great list)

Running Admin on a development virtual server here at UNCW is pretty slow (especially when I hit the Save button)

I complained to our server folks, thinking more memory would help, got the response

As the system is configured right now......Over the last week it has only used a maximum of 50% of its memory and an avg of 10% of its CPU (spikes to 50%).

I've got an important deadline to meet making some customizations to ServiceDesk.

Does anyone know what can be done to speed up Remedy Admin ?

Thanks

Colin

ARS 7.0.01 (patches are now being applied)

Servicedesk 7.0.01 (patches are now bing applied)

MS SQL 2005

Windows 2003

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