This is a great feature!  But how do you make sense of the pile of
"codes" generated? 


Michael Durrant
[EMAIL PROTECTED]
Share what you know.  Learn what you don't.

 


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Eli Schilling
Sent: Tuesday, April 24, 2007 12:49 PM
To: [email protected]
Subject: Re: Looking for tuning tricks

Hi John,

You can use the Server Info --> Server Events tab to catch changes being
made to the system.  When activated they will write records to the
Server Events form.  Create a filter if you want certain events to alert
or email you.  Otherwise, you can open the Server Events form and parse
the entries for whatever you're looking for.

-Eli  

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Reiser, John J
Sent: Tuesday, April 24, 2007 10:21 AM
To: [email protected]
Subject: Looking for tuning tricks

Hello Listers,
ARS 6.3
MS SQL 2000
Windows 2000

Does anyone out there have notes from Lenny Warner for a tuning trick
that helps capture changes that you make to AR System objects.

I had taken the PT&T class and tried it out on my dev server but my
notes are missing and I've rebuilt that system a few times.
It had something to do with adding a field or two to the Server Events
form.

Any insight is greatly appreciated.

John J. Reiser
Software Development Analyst
Remedy Administrator/Developer
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased
by me 
 

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