Do you run this application from your desktop or from the server ?
If you run this on the server, do you use remedy's email engine with it ? or
does it have its own ?
Does it run on JAVA ?
I know nothing of this application, and it may not help with the questions
Susan, however I am interested in the application myself as well.
This might be a little selfish,  I am sorry if it seems that way.


On 5/3/07, Susan Palmer <[EMAIL PROTECTED]> wrote:

** Hi everyone,

I've been using the CrystalDesk Report Scheduler PRO for over a year now
and I find it a great timesaver.  I don't have a crystal server or report
server, but I do have many requests for daily reports that needed to be
automated.  I just create the Crystal report, put the report definition on
the server, and then user the scheduler to email the report at a specified
time, and day frequency desired.  Works great from that perspective.  It
uses the AR ODBC driver.

Where I have a problem, is that there must be some kind of memory leak
issue at some point when the reports are generated.  Something is not
closing properly and although I've requested help from CrystalDesk little
has been forthcoming.  Therefore every other day right now I have to go in
and 'exit' the application and restart it to clear the memory usage it has
accumulated.  Since the memory usage is on that application in the Task
Manager I would think it's the application not doing something it's supposed
to.   When I first start the application memory usage is about 7,220K, after
one day of report generation it is 519,124K !

Is anyone else using the scheduler out there and if so, do you have the
problem too?  If you fixed it, how?  I have to add quite a few more reports
to the scheduler and that's going to mean a daily exit/restart.

Thanks for your help,
Susan

ARS 5.1.2P1428
Oracle 9i2
(upgrade to 7.0.1P2, Oracle 10g scheduled for 5/11, 2nd time at it )
Windows 2003
3.62 GB Ram
CPU 3.06 GHz

 Susan Palmer
ShopperTrak
200 W Monroe St  11th Floor
Chicago, IL  60606
Office:  312-529-5325
Cell:     312-502-7687
[EMAIL PROTECTED]
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--
Patrick Zandi

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