UNCLASSIFIED On a ticket, does the field, $Assigned Group$, get a value set?
Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chapman, Colin Sent: Wednesday, May 09, 2007 4:41 PM To: [email protected] Subject: How to send email notification to a Group ? ** Hi Listers, I thought this would be easy, but I cannot figure out the problem. I want my escalation filter to send a Notify email to $Assigned Group$ but no emails go out. I have checked lots of settings, error logs, archives, KB, guides etc. but no luck. Originally I had Mecanism Email, and changed that to User Default. I am not using templates or include fields. I have checked permisions of the group members, and their Default Notification settings The test group I am using only has two members. Any ideas ? TIV Colin ARS 7 ServiceDesk 7 MSSQL2005 Windows2003 Colin Chapman, UNCW Phone: 910-962-7356 Email: [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
