My server is running on a specific TCP port. If that's the case for you as well, check the settings under option and the advance tab and see if the port is specificed in there. If it isn't then that's the problem.
If the above does not apply to you, I'd try printing from the midtier and directly from crystal. If it works from the midtier and not the usertool, then I'd try another PC, check the ODBC driver and flip on logs and check the workflow. Ben Cantatore Remedy Administrator Avon (914) 935-2946 "Payne, George" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 05/24/2007 12:24 PM Please respond to [email protected] To [email protected] cc Subject Odd Reporting behavior on 7.0 ** Hey Gang, ARS 7.0.1 P2 Solaris Oracle 10g Solaris ITSM 7.0 User Client 7.0 on WindowsXP Professional I'm trying to run a report out of the 7.0 User Tool on the CTM:People form. I haven't found the exact number of fields, but I can run reports just fine with a "handful" (about 12) fields. When I pump it up to either a couple of dozen or ALL FIELDS and try to run a sample report either to the screen or to the printer, the User Tool just simply closes without any error whatsoever, not even a Windows error! Has anyone else observed this? Is there some sort of setting that I'm missing? I've been a Remedy Admin for 10 years and I've never seen anything like this and it is totally and consistently reproducible. George George Payne Assistant Director, User Services Information Technology Services University of Texas at Austin 512.232.7513 __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
