> Does BMC Remedy still accept suggestions?

Yes - they are called "Request for Enhancement" (RFE) and can be
submitted through the BMC Support folks.

Thanks,

-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
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BMC Software, Inc.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Tuesday, June 05, 2007 8:04 AM
To: [email protected]
Subject: Re: Making an attachment field read-only

Thanks for the suggestion, Brad.

Does BMC Remedy still accept suggestions?  I think it is silly that we
have to go thru all this to lock down an attachment.

Dwayne Martin
James Madison University

---- Original message ----
>Date: Tue, 5 Jun 2007 07:52:16 -0700
>From: Brad J <[EMAIL PROTECTED]>
>Subject: Re: Making an attachment field read-only
>To: [email protected]
>
>I had the same issue. What we did is create 2 attachment pools. The 
>first attachment pool has the ability to add/edit/delete. The second 
>one only allows you to view.
>When $OPERATION$ = "CREATE", you make the first attachment pool 
>visible, and the other pool hidden behind it.
>On submit, have an AL (action 1) copy the attachments to your hidden 
>pool. Then have action2 set the original attachment pool to values to 
>$NULL$.
>When $OPERATION = "MODIFY", show the hidden pool (that now has the 
>attachments), and hide the first pool.
>
>Brad Joerres
>Thomson Financial
>
>
>On Jun 5, 6:56 am, Dwayne Martin <[EMAIL PROTECTED]> wrote:
>> Greetings everyone,
>>
>> We want to create a "Diary" attachment field, which means that once
you've attached a document you can't delete or change it.
>>
>> I don't see the attachment fields in the field list for the active
link "Change Field" action. Is there any way you can dynamically make an
attachment field read-only?
>>
>> (ARS 7.01 patch 2, Linux server, Oracle 10 db)
>>
>> Dwayne Martin
>> Computing Support
>> James Madison University
>>
>> _____________________________________________________________________
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>
>_______________________________________________________________________
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Dwayne Martin
Computing Support
James Madison University

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