I have the com.remedy.arsys.emaildaemon.SaveSentItem set to True in my EmailDaemon.properties. I have also configured the mailbox in the template not to delete the email after it’s sent. Is there anything else I need to do?
Thax Ray From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Thursday, June 07, 2007 6:53 AM To: [email protected] Subject: Re: AREmail and performance questions Ray, It looks like you are set up to delete the record as soon as it is sent. Many of us have that turned off so that we can search the form when someone says "I didn't get an email for that ticket." Dave -------------------------- [EMAIL PROTECTED] (Wireless) ----- Original Message ----- From: Action Request System discussion list(ARSList) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
