Ray,
There is a setting for each mailbox on 'AR System Email Messages Mailbox' form on advanced tab that says 'delete outbound email notifications?' which is set to 'Yes' by default I think. You need to set it to 'No. Regards, Neel Gautam Accenture - Chicago Delivery Centre Office: 312-693-7279 Mobile: 630-440-6335 MSN: [EMAIL PROTECTED] AIM: neelgautam Core Values: Stewardship * Best People * Client Value Creation * One Global Network * Respect for the Individual * Integrity ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Thursday, June 07, 2007 5:53 AM To: [email protected] Subject: Re: AREmail and performance questions Ray, It looks like you are set up to delete the record as soon as it is sent. Many of us have that turned off so that we can search the form when someone says "I didn't get an email for that ticket." Dave -------------------------- [EMAIL PROTECTED] (Wireless) ----- Original Message ----- From: Action Request System discussion list(ARSList) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

