I know others here don't have any issues with Column. For me they have never been some one I would go to for support.
I've been to local RUG's where the Column folks simply read the Powerpoint slides. No additional information was added. Waste of time. It also seems that Column is attempting to create their own User World in Atlantic City.. Dave -------------------------- [EMAIL PROTECTED] (Wireless) ----- Original Message ----- From: Action Request System discussion list(ARSList) <[email protected]> To: [email protected] <[email protected]> Sent: Tue Jun 12 21:19:17 2007 Subject: Re: BMC Rant ** What are, if any, support issues with the third party partners, namely cMango/Wipro and Column? Personally, I am getting delays asking support questions with our partner. Is BMC different, or partner support is better? Personally, when I was trained( Admin courses ), I’ve better trainers from BMC:Remedy as opposed to a Column guy, which basically read from the manual and couldn’t answer elaborate questions. I have formulated the support structure is similar in make-up. But I could be wrong… Actually, this forum has answered questions the so-called support staff could not. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Tuesday, June 12, 2007 8:06 PM To: [email protected] Subject: Re: BMC Rant ** same - same --- So what are you going to do about it ? Go to the Conference ? Why give them more money.. That a boy.. you go... give them some Conference Cash 8-( I have been begging for US support and cannot get it .. Axton, Rick, Matt, Jarl gimme a Call -- I believe we have a new business opportunity.. Off-Site Support -- Catchy name huh -- and since they do not pay there workers very well either.. We will buy them out from under them.. I am seriously considering it. -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
