Welton

 

We have ARS 7.0.1 installed and we see at least 1 server crash per day.
It appears that there is a memory leak and crashes when all memory is in
use.

 

Dan

 

Dan Wangler,   Team Lead,  STARS Group

Phone: 214-567-8304; email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

Client/Server Services, IT Opeations

Texas Instruments, Inc.

6500 Chase Oaks Blvd., MS 8401

Plano, Texas, 75023 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Welton Bryant
Sent: Tuesday, June 19, 2007 9:35 AM
To: [email protected]
Subject: Re: ARS SERVER CRASH

 

The arerror.log provided no information at all. It just stopped suddenly
at the time the ars crashed.

 

Welton Bryant MCSE,MCP

Sr. Business Applications Analyst 

CareTech Solutions Inc. 

248-823-0341 Office 

313-408-5188 Cell 

800-428-4781 Pager 

[EMAIL PROTECTED] 

www.caretechsolutions.com <http://www.caretechsolutions.com/> 

 

 

 

 

 

 

 

 

 

 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
Sent: Tuesday, June 19, 2007 10:31 AM
To: [email protected]
Subject: Re: ARS SERVER CRASH

** 

What does your arerror.log file say?

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Welton Bryant
Sent: Tuesday, June 19, 2007 8:28 AM
To: [email protected]
Subject: ARS SERVER CRASH

** 

Hello,

 

Does anyone have a good guess on why we might be going the following
error with our ars 7? It crashed hard all of a sudden and now will not
start the application.

 

 

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date:  6/18/2007
Time:  8:35:14 AM
User:  N/A
Computer: CSS-REMEDY-PRD2
Description:
The AR System Server CSS-REMEDY-DEV service failed to start due to the
following error: 
AR System Server CSS-REMEDY-DEV is not a valid Win32 application. 

 

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

 

Welton Bryant MCSE,MCP

Sr. Business Applications Analyst 

CareTech Solutions Inc. 

248-823-0341 Office 

313-408-5188 Cell 

800-428-4781 Pager 

[EMAIL PROTECTED] 

www.caretechsolutions.com <http://www.caretechsolutions.com/> 

 

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