If the logs that you get are not detailed enough add the following to your logging.properties file in the ../jre/lib directory.. java.util.logging.ConsoleHandler.level = FINER java.util.logging.ConsoleHandler.formatter = java.util.logging.SimpleFormatter
com.remedy.arsys.emaildaemon.level = FINER com.remedy.arsys.emaildaemon.ARSystemHandler.level= WARNING (note that this line keeps your AR System Email Error Logs form from filling up, the detailed logs will only be in the ../AREmail/Logs/emaild.sh_log file) -Matt Kunkel ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of john rosquist Sent: Tuesday, June 26, 2007 1:20 PM To: [email protected] Subject: Re: HELP!!! Emails BACKING UP! ** Jase, Try looking in the email error messages form. There should be java errors relating to why the email engine is not processing email. If you can verify that the email account works too. John ----- Original Message ---- From: Jase Brandon <[EMAIL PROTECTED]> To: [email protected] Sent: Tuesday, June 26, 2007 2:11:27 PM Subject: HELP!!! Emails BACKING UP! ** Hello All, Easy Question, AR Server 7.0.01 Help Desk 6.0 I have 15K emails backed up on the server that are unsent, I stopped/started the BMC Remedy Email Engine thinking this would free up the unsent emails. This used to work fine with 6.0. Any suggestions? I have a ton of emails backing up and can't get them to shake loose! Thanks in Advance to All, Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] DaVita Inc. __20060125_______________________This posting was submitted with HTML in it___ ________________________________ Park yourself in front of a world of choices in alternative vehicles. Visit the Yahoo! Auto Green Center. <http://us.rd.yahoo.com/evt=48246/*http://autos.yahoo.com/green_center/; _ylc=X3oDMTE5cDF2bXZzBF9TAzk3MTA3MDc2BHNlYwNtYWlsdGFncwRzbGsDZ3JlZW4tY2V udGVy> __20060125_______________________This posting was submitted with HTML in it___ ----------------------------------------- ******************************************************************* *** This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error destroy it immediately. ****************************************************** **************** Wal-Mart Confidential **************************** ****************************************** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

