Hello,

ARS 6.3
Email 6.3
Solaris 9
Oracle 9.2

Our Exchange administrators recently moved the Remedy mailbox to a new
Exchange 2003 server.  Since the move, emails sent out from Remedy are
no longer spoofing the display name, although they are still spoofing
the "From" and "Reply to" email addresses.  Before the mailbox move, an
email with my account name spoofed as the "From" & "Reply To" names
would come in as "John Hanson", but now that same email is coming in as
"Remedy [EMAIL PROTECTED] <[EMAIL PROTECTED]>".
I have already looked at the AR System Email Mailbox Configuration form
for the outgoing mailbox under the Advanced tab, and noted that there is
a field for "Display Name", currently set to "Remedy".  Is there a way
for this display name to dynamically change for each email that Remedy
sends out?
The Exchange admins say that the reason that Exchange is no longer
translating the name is due to increased security restrictions on the
new server.
Any help is greatly appreciated.

Thank you,

John Hanson 
Remedy Administrator/Developer 
The Standard
1100 SW Sixth Avenue 
Portland, OR 97204 
Telephone (971) 321-7153
[EMAIL PROTECTED]



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