I did not see any presentations or tracks on Remedy Customer Support (the product).
This will be the 3rd National BUW (RUG) in a row where not one session was for Customer Support. I personally think the product is dead -- but it has never been stated officially. (that I have seen) (The support revenue is probably too good to kill. But support suggests phone support AND new releases AND "some attention" at the User World.) FYI - 4 RUGS ago - it appeared as if CS was going to be the new "Golden Child". I wonder what happened? -John On 7/19/07, Bill Estep <[EMAIL PROTECTED]> wrote:
** I didn't see any development sessions. They are all BMC product related. Did anyone see anything that's not BMC product related, but Remedy development? Thanks, we're still trying to decide if we are sending folks. Bill Estep Nemours On 7/18/07, Geoffrey Endresen <[EMAIL PROTECTED]> wrote: > > ** For some reason it's not on the list > > I want the session called "Remedy Licenses for Dummies" with tips and > tricks to using the minimum amount of floating licenses while staying within > the License Agreement. > > -Geoff > > On 7/18/07, Jarl Grøneng < [EMAIL PROTECTED]> wrote: > > > > Pretty much the same, but also > > AR System Plug-in Server 7.1 and Java SDK and AR System 7.1 API > > enhancements > > > > - > > Jarl > > > > > > On 7/17/07, Jon Chau < [EMAIL PROTECTED] > wrote: > > > ** https://bmcuserworld.com/catalog/catalog/catalog.jsp > > > > > > What are some of the topics that most interest you? > > > > > > I'm interested in: > > > > > > The Definitive Pure Java Single Sign On Integration of Remedy Web > > > Making DVF Development Easier: A High-Level API and a Case Study > > > Taking Advantage of New Features in AR System Server 7.1 > > > > > > Jon > > > __20060125_______________________This posting was > > > submitted with HTML in it___ > > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.orgARSlist:"Where the Answers Are" > > > > > > -- > -Geoff Endresen > Amazon.com __20060125_______________________This posting was submitted > with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
-- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

