Steve,

The hostid does need to match the hostid of the server license.

If you have a login to BMC support you can download 30 day trial licenses
yourself without needing to get BMC to do it for you.

Cheers

Peter


> Hello,
>
>
>
> We have received trial licenses from BMC for the ITSM 7 suite. We have
> managed to apply these licenses successfully to a test server we have just
> created. However, when we try to install Atrium CMDB 2.0.1 (as per the
> instructions in CMDB 7.0.1 installation guide, it reports that it is
> unable
> to find a valid BMC:Atrium CMDB Application license and halts the
> installation very early in the process. This trial license was added
> successfully to the ar server via the admin tool before we attempted the
> installation and it is valid until mid August. We also have a valid AR
> System multi server license applied.
>
>
>
> Does the Host ID for these trial ITSM licenses need to match an arserver
> name? - it doesn't currently.
>
>
>
> Does anyone have any experience with installing this using trial licenses?
>
>
>
> Any advice or info would be appreciated even if we are missing something
> obvious,
>
>
>
> Thanks.
>
>
>
>
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