David, I think you are asking the wrong questions in your survey. It's not so much that we want new features added to the products, but rather that we want stability, consistency, and ease of use. This applies to the mid tier, email, the ITSM modules, etc. It would be nice if BMC would take a break on developing new features and just make the ones they currently have work.
Specific to the mid tier, I get tons of complaints about how slow it is, and
statements like, "It's just a website, why is it slower than any of the other
web-based apps we use?"
Shawn Pierson
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL
PROTECTED] On Behalf Of Easter, David
Sent: Tuesday, July 24, 2007 10:13 AM
To: [email protected]
Subject: Re: BMC Remedy AR System Web Client Survey
**
> Anyone else ask that the Mail system be redone?
I hope not - since the survey is about improvements or enhancements to
the web client / Mid-Tier...
While feedback in general on AR System is always appreciated, it would
be best to limit comments within the survey to the topic being surveyed.
Thanks,
David J. Easter
Product Line Manager <http://www.bmc.com/>
AR System - BMC Service Management Business Unit
________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL
PROTECTED] On Behalf Of Rick Cook
Sent: Tuesday, July 24, 2007 7:23 AM
To: [email protected]
Subject: Re: BMC Remedy AR System Web Client Survey
**
Anyone else ask that the Mail system be redone? I think it's time to
stop tweaking it and remake it into something more flexible. It's not bad now,
but it could be a lot better.
Rick
________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL
PROTECTED] On Behalf Of John Sundberg
Sent: Tuesday, July 24, 2007 6:13 AM
To: [email protected]
Subject: Re: BMC Remedy AR System Web Client Survey
** !true.
You could slow the user tool by 75% - then the MidTier would be 90%.
:)
-John
On 7/24/07, Jarl Grøneng < [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
> wrote:
**
This statement is impossible to assume:
- The web client performs at 90% the speed of the WUT for all
applications - both custom and BMC "out-of-the-box" applications like ITSM
:-)
--
Jarl
On 7/23/07, Easter, David < [EMAIL PROTECTED]> wrote:
**
Hi All,
I would like to get some structured feedback on the
web client / Mid-Tier provided with AR System. I've created a quick survey
(10 or so questions) on SurveyMonkey to gather this feedback. To take the
survey, please visit the following URL:
https://www.surveymonkey.com/s.aspx?sm=nefIVUt9P6Ljo9WdWKoT4A_3d_3d
Some things to keep in mind when taking this survey:
1) You may take the survey multiple times if you
represent multiple customers. Please be sure to provide a different company
name each time if doing this.
2) These questions should not be construed as a
statement of direction or strategy. Do not read more into this survey than it
being just an information gathering tool.
3) Concise and civil answers are appreciated.
Thank you in advance for taking the survey. Results
will be shared at the end of the survey, which should run about 2 weeks.
David J. Easter
Product Line Manager <http://www.bmc.com/>
AR System - BMC Service Management Business Unit
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--
John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
(651) 247-6766-cell
(651) 695-8577-fax
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Private and confidential as detailed <a
href="http://www.sug.com/disclaimers/default.htm#Mail";>here</a>. If you cannot
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