Same here.

On 7/24/07, Shyam Attavar <[EMAIL PROTECTED]> wrote:
>
> **
>
> I could not have summarized this better...
>
> Cheers,
>
> --
>
> Shyam
>
> ----- Original Message -----
>
> *From:* Pierson, Shawn <[EMAIL PROTECTED]>
> *Newsgroups:* gmane.comp.crm.arsystem.general
> *To:* [email protected]
> *Sent:* Tuesday, July 24, 2007 8:17 AM
> *Subject:* Re: BMC Remedy AR System Web Client Survey
>
> ** David,
>
> I think you are asking the wrong questions in your survey.  It's not so
> much that we want new features added to the products, but rather that we
> want stability, consistency, and ease of use.  This applies to the mid tier,
> email, the ITSM modules, etc.  It would be nice if BMC would take a break on
> developing new features and just make the ones they currently have work.
>
> Specific to the mid tier, I get tons of complaints about how slow it is,
> and statements like, "It's just a website, why is it slower than any of the
> other web-based apps we use?"
>
> Shawn Pierson
>
>  -----Original Message-----
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Easter, David
> *Sent:* Tuesday, July 24, 2007 10:13 AM
> *To:* [email protected]
> *Subject:* Re: BMC Remedy AR System Web Client Survey
>
> ** > Anyone else ask that the Mail system be redone?
>
> I hope not - since the survey is about improvements or enhancements to the
> web client / Mid-Tier...
>
> While feedback in general on AR System is always appreciated, it would be
> best to limit comments within the survey to the topic being surveyed.
>
> Thanks,
>
>     *David J. Easter*
> Product Line Manager [image: BMC Software] <http://www.bmc.com/>
>
> AR System - BMC Service Management Business Unit
>
>
>
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Rick Cook
> *Sent:* Tuesday, July 24, 2007 7:23 AM
> *To:* [email protected]
> *Subject:* Re: BMC Remedy AR System Web Client Survey
>
> ** Anyone else ask that the Mail system be redone?  I think it's time to
> stop tweaking it and remake it into something more flexible.  It's not bad
> now, but it could be a lot better.
>
> *Rick*
> ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *John Sundberg
> *Sent:* Tuesday, July 24, 2007 6:13 AM
> *To:* [email protected]
> *Subject:* Re: BMC Remedy AR System Web Client Survey
>
> ** !true.
>
> You could slow the user tool by 75% - then the MidTier would be 90%.
>
> :)
>
> -John
>
>
>
> On 7/24/07, Jarl Grøneng < [EMAIL PROTECTED]> wrote:
> >
> > **
> > This statement is impossible to assume:
> >
> > - The web client performs at 90% the speed of the WUT for all
> > applications - both custom and BMC "out-of-the-box" applications like ITSM
> >
> > :-)
> >
> > --
> > Jarl
> >
> > On 7/23/07, Easter, David < [EMAIL PROTECTED]> wrote:
> > >
> > > ** Hi All,
> > >
> > >   I would like to get some structured feedback on the web client /
> > > Mid-Tier provided with AR System.   I've created a quick survey (10 or so
> > > questions) on SurveyMonkey to gather this feedback.  To take the survey,
> > > please visit the following URL:
> > >
> > > https://www.surveymonkey.com/s.aspx?sm=nefIVUt9P6Ljo9WdWKoT4A_3d_3d
> > >
> > >   Some things to keep in mind when taking this survey:
> > >
> > > 1) You may take the survey multiple times if you represent multiple
> > > customers.  Please be sure to provide a different company name each time 
> > > if
> > > doing this.
> > >
> > > 2) These questions should not be construed as a statement of direction
> > > or strategy. Do not read more into this survey than it being just an
> > > information gathering tool.
> > >
> > > 3) Concise and civil answers are appreciated.
> > >
> > > Thank you in advance for taking the survey.   Results will be shared
> > > at the end of the survey, which should run about 2 weeks.
> > >
> > >    *David J. Easter*
> > > Product Line Manager [image: BMC Software] <http://www.bmc.com/>
> > >
> > > AR System - BMC Service Management Business Unit
> > >
> > >
> > >
> > >
> > >
> > >
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> >
> >
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> >
>
>
>
> --
> John David Sundberg
> 235 East 6th Street, Suite 400B
> St. Paul, MN 55101
> (651) 556-0930-work
> (651) 247-6766-cell
> (651) 695-8577-fax
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