With the 7.x server, take care to configure the environment properly before installing: - Oracle instance needs to use a multi-byte character set (AL32UTF8) - Oracle client needs to be configured to support a multi-byte character set (american_america.AL32UTF8) - Remedy installation is pretty easy - Linux needs proper proper LC_ env vars set (speaking from Solaris background)
The native client is still not fully unicode capable, meaning that there is a separate client for each locale, but if memory serves me correctly, all localized clients support English. Axton Grams On 7/30/07, Shellman, David <[EMAIL PROTECTED]> wrote: > > > > The 6.3 server is not unicode compliant. You would need to install for each > language. > > 7.x server is unicode compliant.. > > Dave > -------------------------- > [EMAIL PROTECTED] (Wireless) > > > ----- Original Message ----- > From: Action Request System discussion list(ARSList) <[email protected]> > To: [email protected] <[email protected]> > Sent: Mon Jul 30 12:33:41 2007 > Subject: How hard is it really? Japanese and Chinese on same server as > English > > ** > I've never really done much in this area. From reading the documentation, > it seems simple to install the different language Locales on the server. > > I'm thinking to start out wiith I would create a new field "Locale Details" > that would allow any language entered, but keep all the other standard > fields like Category, Type, Item, Short Description and Details in English > so that Operations personnel (speaking only English) could actually read and > escalated ticket except for any language specific problem. > > Other than the fact it would probably blow up my ARSperl scripts to display > tickets via CGI, what else would break and what pitfalls should I assume. > > AR System 6.3, patch 021 using Oracle 10gR2 on RedHat RHEL-3 Linux Platform > > -- > -Geoff Endresen > Amazon.com __20060125_______________________This posting > was submitted with HTML in it___ > > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
