This is a post from David Easter a while ago on using multi-byte character sets that you might need to bear in mind:
> I created a character field with 20 characters length. For character fields, "Input Length" determines the maximum number of bytes the field can contain. Since input length is in bytes, you probably created a character field of 20 bytes in length, not characters. This is documented in the "Form and Application Objects" manual. > To resolve this, I need to calculate MANUALLY what could be the length of the value with this special characters, and make the field bigger... Correct. AR System developers tend to triple the number of single-byte characters needed in fields to enable multi-byte or unicode data. In other words, if you expect 20 "characters" in English, you should allocate 60 bytes to the field if the field may contain multi-byte languages. > Is really ARS Unicode supported??? In 6.3, Unicode databases are supported, but the server is not Unicode compliant. Basically (and way over-simplified), if you wanted to support German and Japanese within your company, you would need two AR system servers - one that could support Japanese and one that could support German - connected to your Unicode database. In 7.0, the server and web client were modernized to be Unicode compliant. The server in 7.0 can now be used to process multiple languages in Unicode. Thus to support German and Japanese, only one AR System would be required. The Windows User Tool and Admin Tool are still not Unicode compliant. There are two white papers available about Unicode in AR System 7.0 and 7.0.01 on Support Central. The Link to the AR System page is: http://www.bmc.com/support/hou_Support_ProdVersion/0,3648,19097_19695_144856 _0,00.html Systems using Unicode data could not be upgraded to AR System 7.0.00. AR System 7.0.01 added this ability so Unicode customers wishing to upgrade from a previous version of AR System should upgrade to AR System 7.0.01. Further information about Unicode support is found within the AR System release notes for AR System 7.0.00 and 7.0.01. David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
