John,

At your suggestion I am running the Sync right now.  Maybe I will see something 
new.

But the active link is based on the same form as all the others, and it 
executes on the same button, and it hasn't been disabled.  How can it not be 
part of the related workflow?

Dwayne

---- Original message ----
>Date: Wed, 8 Aug 2007 10:57:14 -0400
>From: "Reiser, John J" <[EMAIL PROTECTED]>  
>Subject: Re: Cant find cache for form  
>To: [email protected]
>
>Dwayne,
>
>Did you do a "Sync Search Database" from the admin tool?
>That is the only way I know of to find the related workflow to an
>object. 
>
>
>John J. Reiser
>Software Development Analyst
>Remedy Administrator/Developer
>Lockheed Martin - MS2
>The star that burns twice as bright burns half as long.
>Pay close attention and be illuminated by its brilliance. - paraphrased
>by me 
> 
>
>-----Original Message-----
>From: Action Request System discussion list(ARSList)
>[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
>Sent: Wednesday, August 08, 2007 10:46 AM
>To: [email protected]
>Subject: Cant find cache for form
>
>Hello Everyone,
>
>I have a series of active links that fire from a button.  But one of the
>new links doesn't show up in the workflow log.  I tried changing the
>name of one of the links that does appear, but the name stays the same
>in the log.  So it must be a caching problem.
>
>The form name is "IT:Authorization".  I look in "...\AR System\HOME" and
>see folders like "GNXCallE", and they have been modified recently, but
>nothing that starts with "IT".  I searched my C drive "ITX" but found
>nothing. I deleted what cache folders I did find, but my new link still
>doesn't fire, and the name change still doesn't show up in the work log.
>
>Is there some place else other than "\AR System\HOME" where this form
>might be getting cached?
>
>Is there another explanation for what I am seeing other than caching?
>
>(ARS 7.01 patch 1, Linux server, Oracle 10.2 db)
>
>Dwayne Martin
>Computing Support
>James Madison University
>
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Dwayne Martin
Computing Support
James Madison University

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