Can the sub-Admins log into the Administrator Tool? Also check what others have asked you to - ie. Fixed Licenses and the Delete function if disabled from the menus..
Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Durrant, Michael M. - ITSD Sent: Monday, August 13, 2007 6:01 PM To: [email protected] Subject: Re: Subadministration / Deleting records ** Yep, logged out, logged back in - still no Delete functionality. Refreshed user and group caches using arsignal, still no Delete functionality. For my own verification, I'm expecting the Delete action to be available from the toolbar - or being able to use Ctrl-D to delete. Neither of these work. ---------------------------------------------------------------------------- -- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Monday, August 13, 2007 2:57 PM To: [email protected] Subject: Re: Subadministration / Deleting records ** Michael, Asking the obvious here but have the relogged in after you gave them sub admin rights? If so, try refreshing the user and group cache using the arsignal command from the AR System bin directory and then ask those sub admins to relogin. Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Durrant, Michael M. - ITSD Sent: Monday, August 13, 2007 3:47 PM To: [email protected] Subject: Subadministration / Deleting records ** The ARS 7 documentation says that subadministrators can delete records. I have given the appropriate groups Subadministrator permissions to the form and I still can't get the Delete function to work. Any ideas? thanks, Michael _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
