You know ... while I'm at it ... one other wishlist item:
active links that can call a SOAP service for set-fields actions.
Bonus, if they can be called from the client but executed on the server.
That is, the SOAP set fields act just like an SQL set fields ... the
client talks to the server, the server talks SOAP to wherever and
returns the data.
That would be HUGE.
-A
On Aug 14, 2007, at 10:25 AM, Nall, Roger wrote:
**
Andrew,
I believe Abydos does most of this.
HTH,
Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile USA
Desk: 813-348-2556
Cell: 973-652-6723
FAX: 813-348-2565
sf49fanv AIM IM
RogerNall Yahoo IM
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew Hicox
Sent: Tuesday, August 14, 2007 11:23 AM
To: [email protected]
Subject: Re: AR System Developer Studio Wishlists
Word up on that. Real-time debugging of filters and field values
would be great.
On that same tip ...
Visual representation of filters and active links. If nothing else,
maybe at least some sort of visio integration, where one can select
a group of filters and export a flowchart showing how they are
related.
Deconstructing large filter stacks to understand what they do, and
making flowcharts to demonstrate to other developers and management
what they do is a massive biatch ...
Or maybe I'm just so new to this that I don't know about some other
fabulous 3rd party tool that will do this for you. In either case,
it would be a killer feature for the admin tool.
-A
On Aug 14, 2007, at 9:57 AM, Rick Cook wrote:
**
I would like a real time debugging tool, able to start at any point
in a process and watch in a dual window as the workflow processes,
either step-by-step or for an entire process, and the data changes.
I would also like a tool that makes adding Help Text easier
(perhaps linking to the Remedy docs?), since we don't seem to get
that from the ITSM engineers any more.
Rick
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Willem Nel
Sent: Tuesday, August 14, 2007 7:34 AM
To: [email protected]
Subject: AR System Developer Studio Wishlists
** Since David admitted that we are going to be getting a new Admin
Tool pretty soon, it must mean that they are already working on it.
Now would probably be a good time to put together a wish list.
Maybe someone involved in the product is watching the list and can
pick out some of the stuff we want. Who knows, we might get lucky
and actually get some of them as part of the replacement.
Here's my wishlist:
- Undo/Redo
- Larger windows for editing the workflow
- Multi-platform (Yes, I know this is probably never going to happen)
- I want to be able to edit everything in one place. Groups and
Users is part of the admin process, and should be editable in the
administration tool.
So, what's your wishes for the new tool?
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