Scott,

I tried that and received this error when I opened the overview console

ARERR [311] Error:ARGetListEntryWithFields - Field ID is not related to this
form

Howard


On 8/23/07, Scott Parrish <[EMAIL PROTECTED]> wrote:
>
> **
>
> Howard,
>
> Copy the Next Target Date field from the HelpDesk form into the 
> SHR:ARDBC_OverviewConsoleTemplate
> (if it doesn't already exist there, which I don't think it does). Next, open
> the SHR:ARDBC_OverviewConsole form and add the Next Target Date field to
> that form (It should now be available since you added it to the template
> form). Now, go into the User Tool and open the  SHR:ARDBCFields form and
> add the field mapping for the Next Target Date. Lastly, add the Next Target
> Date field to the Overview Console table. If I'm not mistaken, that should
> do it!
>
>
>
> Scott Parrish
> IT Prophets, LLC
> (770) 653-5203
> http://www.itprophets.com
>
>
>  ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Howard Richter
> *Sent:* Thursday, August 23, 2007 10:09 AM
> *To:* [email protected]
> *Subject:* Need to add field a to the Overview Console Assigned work table
>
>
>
> **
>
> Good morning all,
>
>
>
> I need your help. I need to add a field from the HD:Help Desk form from
> the SLM tab 'Next Target Date') to the Overview Console Assigned work table.
>
>
>
>
> I know that the Overview Console is feed from the "Assigend work table" is
> feed from the SHR:ARDBC_OverviewConsole form, but I remember seeing
> something on the arlist that it takes more then just adding the field there.
>
>
>
>
> Could some kind person, point me to a doc or give me directions (and be
> nice) on how to push data from the HD:Help Desk to the OverviewConsole?
>
>
>
> As always thanks,
>
>
>
> --
> Howard Richter
>
> Remedy ServiceDesk Manager
> CedarCrestone Managed Services Center
>
> [EMAIL PROTECTED]
>
> __20060125_______________________This posting was submitted with HTML in
> it___
> __20060125_______________________This posting was submitted with HTML in
> it___




-- 
Howard Richter

Remedy ServiceDesk Manager
CedarCrestone Managed Services Center

[EMAIL PROTECTED]

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