Might also check to see if the credentials of the user on the Email Service are still valid - sometimes the passwords are accidentally set to expire.
Rick On 8/29/07, Candace DeCou <[EMAIL PROTECTED]> wrote: > > ** Try performing a Stop on the service -then a Start. I've seen the > email engine not cooperate on a straight 'restart'. You shouldn't loose all > your queued emails on a restart of the server. I would also look for > KM25486 from Remedy - from versions 5.x through 6.x at least I continue to > have various problems related to the parm count and parm number in the > registry settings. Not sure if that continues to be a problem in 7.x, but > it's worth taking a look at. > Hope this helps. > :) > Candace > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Jase Brandon > *Sent:* Wednesday, August 29, 2007 3:13 PM > *To:* [email protected] > *Subject:* HELP - EMAIL Hosed > > > ** Hello All, > > Help Desk 6.0 > ArServer 7.01.01 Patch 003 > > Hello All, > My email is hosed, have 4K emails backed up. I have restarted the email > engine several times to no avail. > Also tried starting email from the cmd line, that used to work, but now... > nothing... if I restart the ARServer service will I lose all the queued up > existing emails? > I seem to remember that's the case. Going through email error message logs > now. Any suggestions appreciated. > > Thanks, > > > > *Jase Brandon * > > *Remedy Administration/Development * > > *Customer Support Systems Group* > > *Desk - (615) - 320-4494* > > *Cell - (334) - 318-5426* > > [EMAIL PROTECTED] > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
