Eric,
Just a word of caution. It is never a good idea, IMHO, to mix Server and Admin tools. I speak from experience and I am sure there are others out there that have had very bade things happen when doing that. Upgrading on the fly is never a fun thing. Regards, Roger A. Nall Manager, OSSNMS Remedy T-Mobile USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT) Sent: Thursday, September 06, 2007 2:17 PM To: [email protected] Subject: Re: Version 7.1 Compatibility Matrix Hi All, The compatibility matrix shows the following: AR System Administrator 7.1.00 Supported on Server 6.3.00? Yes [6.3.00 features] Given that, I have installed AR System Administrator 7.1.00. I am running into an issue when trying to Administer a 6.3.00 server with it. I click on File, Licenses, Manage User Licenses. I get the following message: This option is depreciated from BMC Remedy Administrator. Go to BMC Remedy User and open the corresponding option in the AR System Administration Console. Being that the server I am trying to manage licenses on is still 6.3, it does not have an AR System Administration Console. I may have missed something in the docs. Does anyone know of a way to manage user licenses given the following above "supported" combination of Administrator and Server? Eric Cleereman -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Easter, David Sent: Thursday, September 06, 2007 2:03 PM To: [email protected] Subject: Re: Version 7.1 Compatibility Matrix ** "Italics indicate an addition since AR System 7.0.01" -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
