Yes. Funny you say that--my colleague and I were just commenting on that fact last week. True Remedy developers are a dying breed...
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Drew Shuller Sent: Wednesday, September 12, 2007 1:17 PM To: [email protected] Subject: Re: How you you guys analyze ITSM 7 code? Dev Plus? Master AR Suite? No logging doesn't count. Anyone working with ITSM is no longer considered a developer - now they are a "configurator." drew On Wed, 12 Sep 2007, Kaiser Norm E CIV USAF 96 CS/SCCE wrote: > I tend to agree both with Gary and with Rabi. Remedy has completely > gotten away from its original premise--Rapid Application Development > that can be done by non-Software Engineers. Now BMC is using its > "simple" point and click development tool to build "enterprise > management suites" that cause the developer to do the clickety-click > clickety-click clickety-click that Rabi described. ITSM 7 is so > monstrous, it's impossible to reverse engineer, which was, at one point > in time, one of Remedy's hallmarks. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr > OC-ALC/ITMA > Sent: Wednesday, September 12, 2007 12:59 PM > To: [email protected] > Subject: Re: How you you guys analyze ITSM 7 code? Dev Plus? Master AR > Suite? No logging doesn't count. > > I think that ITSM 7 was purposefully designed this way, you know, > security through obscurity? If they make it so complicated that no one > will dare go near it, then the don't have as many support calls from > people breaking it. > > Plus, this works well for the consultants, who are very well trained and > tailored specifically for ITSM, unlike a lot of the full-timers who have > other things than ITSM to worry about. > > I've not really gotten to look at ITSM, but just by reading the buzz on > the list, it sounds like they really did a spectacular job at building a > bird's nest. I wonder how they were able to make it so complicated and > get it to work (sort of)? > > I'm sure that one of these days, I'll most likely have the privilege (!) > of working with ITSM. I just hope that by then someone would have made > an "ITSM 7 for Dummies" book! > > Some consulting company out there really should do that, but that might > end up costing them some business. > > Thanks, > > > Gary Opela, Jr > > Sr. Remedy Developer > > Leader Communications, Inc. > > 405 736 3211 > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" > > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
