Couldn't GETS just be a computed group for membership?

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE
Sent: October 11, 2007 4:00 PM
To: [email protected]
Subject: Re: Remedy and Nested groups in Active Directory

OK, so now you're concerned about the parent-child relationship of
groups within Remedy itself.  That is, if you put someone in the Network
group, he should automatically also become a member of the GETS group?

If yes, just do that with a filter that runs against the User form.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Niu, Jason
Sent: Thursday, October 11, 2007 2:50 PM
To: [email protected]
Subject: Re: Remedy and Nested groups in Active Directory

 
Norm, Rick,

Thanks for the sharing! I will give this approach a good try.

The key concern is, if a group be a member of another group, in remedy.

Jason Niu

Sr. Remedy System Engineer

Remedy System & Operation



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
CS/SCCE
Sent: Tuesday, October 09, 2007 5:22 PM
To: [email protected]
Subject: Re: [ARSLIST] Remedy and Nested groups in Active Directory

One thing you can do is create a vendor form to the User schema of your
AD--if you haven't already. Then, one of the attributes available to you
is the memberOf attribute.  This will list all the groups the user is a
member of.

Next, create the corresponding groups in Remedy to match those in the
AD.

Next, you should be able to create an escalation that creates accounts
from the vendor form.  Parse the value in memberOf to populate the
appropriate Remedy groups (GETS, Network, Windows Engineering, etc.).

Norm

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Niu, Jason
Sent: Tuesday, October 09, 2007 4:06 PM
To: [email protected]
Subject: Remedy and Nested groups in Active Directory

We would like to use our Active Directory gro
 
Hi there,

We would like to use our Active Directory group information in remedy.

In AD, group are nested. For example,  

GETS - is a parent group;
Network, Windows Engineering, Unix Engineering are members of GETS, and
they are groups, not individual.

Each of the 3 groups above has 5 members.

We want remedy to be able to sync with AD on these configurations.  Is
it possible? Other options?

Thanks,

Jason Niu

Remedy System & Operation
GETS - Enterprise Systems Management 

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