Couldn't GETS just be a computed group for membership? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: October 11, 2007 4:00 PM To: [email protected] Subject: Re: Remedy and Nested groups in Active Directory
OK, so now you're concerned about the parent-child relationship of groups within Remedy itself. That is, if you put someone in the Network group, he should automatically also become a member of the GETS group? If yes, just do that with a filter that runs against the User form. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Niu, Jason Sent: Thursday, October 11, 2007 2:50 PM To: [email protected] Subject: Re: Remedy and Nested groups in Active Directory Norm, Rick, Thanks for the sharing! I will give this approach a good try. The key concern is, if a group be a member of another group, in remedy. Jason Niu Sr. Remedy System Engineer Remedy System & Operation -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Tuesday, October 09, 2007 5:22 PM To: [email protected] Subject: Re: [ARSLIST] Remedy and Nested groups in Active Directory One thing you can do is create a vendor form to the User schema of your AD--if you haven't already. Then, one of the attributes available to you is the memberOf attribute. This will list all the groups the user is a member of. Next, create the corresponding groups in Remedy to match those in the AD. Next, you should be able to create an escalation that creates accounts from the vendor form. Parse the value in memberOf to populate the appropriate Remedy groups (GETS, Network, Windows Engineering, etc.). Norm -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Niu, Jason Sent: Tuesday, October 09, 2007 4:06 PM To: [email protected] Subject: Remedy and Nested groups in Active Directory We would like to use our Active Directory gro Hi there, We would like to use our Active Directory group information in remedy. In AD, group are nested. For example, GETS - is a parent group; Network, Windows Engineering, Unix Engineering are members of GETS, and they are groups, not individual. Each of the 3 groups above has 5 members. We want remedy to be able to sync with AD on these configurations. Is it possible? Other options? Thanks, Jason Niu Remedy System & Operation GETS - Enterprise Systems Management _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

