Varma, Can you check the SQL logs to see what's going on?
Areas of suspect that I can think of is a missing entry in either the History table [H table(s)] or maybe a missing entry in the attachment table [B table(s)] from either the parent form or one of the supporting form where there is a push field action happening. Joe D'Souza -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of ramakanthvarma bhupathiraju Sent: Tuesday, October 16, 2007 1:00 PM To: [email protected] Subject: Getting ARERR:302 Entry does not exist in the database, when trying to create/modify the ticket Hi, We are on ARS: 6.03.00 patch 012. we are trying to implement the group level permissions based on the data in the Assigned to Group field in the helpdesk form. it is throwing ARERR:302 Entry does not exist in the database ,when trying to create/modify the ticket. the ticket is getting saved but at the same time this error is coming which should not happen. Any fix on this would be helpful. Thanks and regards, Bh.Ramakanth Varma No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.488 / Virus Database: 269.14.12/1073 - Release Date: 10/16/2007 8:22 AM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
