Hi Dan, is it Remedy XML or just some kind of XML message? You can submit emails into remedy in an XML'ish format; but there are no methods to translate XML in a certain format into a format Remedy will understand, you cannot use XSLT or so on incoming emails.
What you can do is * send messages to a designated email box * retrieve the messages with a script (perl, .net, java whatever) * parse the XML in this script and submit into remedy using the API. Other scenario: * Set mailbox action to None (Email Action, on Advanced tab of AR System Mailbox Configuration form). * Write workflow with filters to parse the content of the XML; you'll have to work with REPLACE() and stuff. Other scenario: * just do not use email as a transport mechanism, but use API integration or a web service over SOAP.... I guess it would be a good idea to log an RFE for translating incoming XML email messages into something Remedy can handle. -- Met vriendelijke groet / Kind regards Michiel Beijen ______________________________________________________ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl On 10/31/07, Dan Robson <[EMAIL PROTECTED]> wrote: > ** > > Hello, does anyone know a way to parse and incoming email with XML in the > body to do a submit to a form? > > ARS Version 7.0.1 patch 2 > > > Thanks.... > __________________________________________________ > Do You Yahoo!? > Tired of spam? Yahoo! Mail has the best spam protection around > http://mail.yahoo.com __20060125_______________________This > posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
