Check in the AR System Email Messages and see what the errors are in the messages.
Ty On 12/15/07, Mary Dollus <[EMAIL PROTECTED]> wrote: > > Hi everyone,,, > > Bumping this issue to the top... sorry... > > We're still are having this issue and can't find any Config issues. I > also > don't see any defects listed for this. > > I also forgot to add what versions we're on. > > ARS 7.0.01 patch 4 > App is on 7.0.02 no patches yet.... we do plan to patch to 006 asap > however. > > I've checked NTE:Notifier Log form and the System Default alerts have been > going out,,, just not the emails. > > Thanks so much for reading!! :) and any ideas are so appreciated!! > > > Mary Dollus > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus > Sent: Wednesday, December 12, 2007 6:01 PM > To: [email protected] > Subject: Change Management email > > Hi All, > > This is a very weird thing,,,, at least I haven't encountered it before. > > The email engine is running and emails are going out for Incident > Management; however they aren't for Change Management. I tested with my > account to be sure all settings are correct. I'm set to receive email as > my > default.. I set up email notifications for them instead of alert with the > default as email. I should be getting notified if I'm assigned to Change > Manager, Change Assignee or Implementer. and also for Manager and Assignee > if it completes. > > Has anyone else experienced this? > > Thanks. a ton!!! > > Mary Dollus > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
