I worked with a client that created a Web entry form and the developer did not 
have add that entry.


-----Original Message-----
From: Jase Brandon <[EMAIL PROTECTED]>
To: [email protected]
Sent: Thu, 3 Jan 2008 2:33 pm
Subject: HPD:IncidentInterface_Create Question


** 
Hello All,

?

ARS 7.0.01 Patch 2

?

Has anyone used the HPD:Interface_Create Form/email?template to create an 
incident from an email yet?

My specific question is, Do you have to?add the 'Z1D_Action' with a keyword 
value of "CREATE" into the .arm file?

The documentation says you have to use that field with the keyword "CREATE", 
and states that

"Keyword triggers workflow that iniates the submit action". I looked through 
all form related filters and didn't see anything referencing that.

I haven't tested my shiny new .arm file yet, our development server is 
currently unavailable.

Just thought someone may have already tackled this.

?

Thanks in Advance,

?

Jase
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