I worked with a client that created a Web entry form and the developer did not have add that entry.
-----Original Message----- From: Jase Brandon <[EMAIL PROTECTED]> To: [email protected] Sent: Thu, 3 Jan 2008 2:33 pm Subject: HPD:IncidentInterface_Create Question ** Hello All, ? ARS 7.0.01 Patch 2 ? Has anyone used the HPD:Interface_Create Form/email?template to create an incident from an email yet? My specific question is, Do you have to?add the 'Z1D_Action' with a keyword value of "CREATE" into the .arm file? The documentation says you have to use that field with the keyword "CREATE", and states that "Keyword triggers workflow that iniates the submit action". I looked through all form related filters and didn't see anything referencing that. I haven't tested my shiny new .arm file yet, our development server is currently unavailable. Just thought someone may have already tackled this. ? Thanks in Advance, ? Jase __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ More new features than ever. Check out the new AOL Mail ! - http://webmail.aol.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

