Yes, you will need to set Z1D_Action to "CREATE" for this to work.
On 1/3/08, Jase Brandon <[EMAIL PROTECTED]> wrote: > ** > Hello All, > > ARS 7.0.01 Patch 2 > > Has anyone used the HPD:Interface_Create Form/email template to create an > incident from an email yet? > My specific question is, Do you have to add the 'Z1D_Action' with a keyword > value of "CREATE" into the .arm file? > The documentation says you have to use that field with the keyword "CREATE", > and states that > "Keyword triggers workflow that iniates the submit action". I looked through > all form related filters and didn't see anything referencing that. > I haven't tested my shiny new .arm file yet, our development server is > currently unavailable. > Just thought someone may have already tackled this. > > Thanks in Advance, > > Jase__20060125_______________________This posting was > submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
