The field 'z1D_Action' is referenced in the filter HPD:HII:CreateIncident_010_SetINCNumber`! so I added it to my template. After reading Roger's reply to your message, I'm not entirely certain I needed to, but it didn't work before I did, and it does now, so...
Thanks, Ron Legters Tools Admin Univar USA Inc ________________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jase Brandon Sent: Thursday, January 03, 2008 11:34 AM To: arslist@ARSLIST.ORG Subject: HPD:IncidentInterface_Create Question ** Hello All, ARS 7.0.01 Patch 2 Has anyone used the HPD:Interface_Create Form/email template to create an incident from an email yet? My specific question is, Do you have to add the 'Z1D_Action' with a keyword value of "CREATE" into the .arm file? The documentation says you have to use that field with the keyword "CREATE", and states that "Keyword triggers workflow that iniates the submit action". I looked through all form related filters and didn't see anything referencing that. I haven't tested my shiny new .arm file yet, our development server is currently unavailable. Just thought someone may have already tackled this. Thanks in Advance, Jase __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
