Have you tried having it reset on another goal instead of stopping it and resetting it on the same goal.
On 1/3/08, Danaceau, Chris <[EMAIL PROTECTED]> wrote: > Yes. That's the Goal Reset Criteria I mentioned. And I did rebuild the > filter after changing that data. The goal gets reset. My problem seems > to stem from the fact that the stop condition and the reset condition > are the same, so the goal is immediately "Met." > > > This e-mail and its attachments are confidential and solely for the > intended addressee(s). Do not share or use them without Fannie Mae's > approval. If received in error, contact the sender and delete them. > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > Sent: Thursday, January 03, 2008 3:02 PM > To: [email protected] > Subject: Re: SLM Service Level Target Reset Question > > Did you modify the fields in "Configure Service Target Data Source" > and then run "Modify Filter"? > > On 1/3/08, Danaceau, Chris <[EMAIL PROTECTED]> wrote: > > ** > > I have a Service Level Target I want to reset when the Stop condition > is > > met. In this case, I've set the stop condition to a certain Work > Info Type > > transaction. > > ('TR.z1D_Activity_Type' = 11500) OR ('Status' = "Resolved") > > > > When the first part of this stop condition is met I want to generate > > another measurement. I've set up my Goal Reset criteria to do just > that: > > ('TR.z1D_Activity_Type' = 11500). > > > > So what I've got is that the stop condition generates a new goal. > > > > Here's the problem: When I implement a SLT to "Reset Goal for Same > Request" > > the new goal is immediately met when it is generated. It would seem > > that the stop filter(s) are firing when the new goal is generated? > > > > Has anyone encountered/solved this problem? Using a stop condition to > > > also reset a SLT goal? > > > > > > > > > > -- > > > > Chris Danaceau > > > > 703-833-2459 > > > > This e-mail and its attachments are confidential and solely for the > > intended addressee(s). Do not share or use them without Fannie Mae's > > approval. If received in error, contact the sender and delete them. > > __20060125_______________________This posting was submitted with HTML > > > in it___ > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
