You have it a bit backwards and slightly wrong #'s if my memory serves.

1 Floating ~= 2.5 fixed
1 Fixed = $1,000
1 Floating = $2,500

That's what I remember about 'List' prices at least....back in the day it
was 5K for a 5Pack of Fixed and 12,500 for a 5Pack of Floating...I'm sure
someone will correct me if I'm wrong....but you were correct about the
others.  Submitter Mode-Locked allows for the submitter of any given record
to modify it as if they had a fixed license, assuming of course the
Submitter permission is assigned to the field in question.


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Roberts, Chas
Sent: Tuesday, January 08, 2008 2:58 PM
To: [email protected]
Subject: Questions regarding Licensing.

Hi Listers,

I want to refresh my memory...  

As a Remedy Skilled Professional, I remember that One Fixed License and Five
Floating Licenses were basically interchangeable (the same price).
Is this still the case?

Also I remember that you had the option of setting "Submitter Mode-Locked",
which in effect allowed most of your employees to add and update their own
tickets without requiring any licensing or royalty payment.  The only time a
Fixed or Floating License is required is for someone to update tickets that
others have submitted.  Is this still the case?


Thanks for your combined wisdom, oh keepers of the faith!


Chas Roberts

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