I never got it to work in the Subject field, but it does (did) work using the Organization field. (Instead of using the Notify action I may also have been doing a Push Fields action to the messages form)
Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Thursday, January 17, 2008 12:25 PM To: [email protected] Subject: Re: Appending headers to outgoing email messages Larry, You are not imaging that behavior. ( and I think the Email Engine did change[AKA: break] how this worked.) Ref admin_vol1.pdf pg 9-38 " You can include extra header lines in your email message by inserting hard returns followed by approximately formatted mail headers in the Subject Line field. The resulting notification will contain a Subject Line and your header lines. The total of all data must be 255 characters or less. " However in the new(est?) Email Engine you do something like this, but totally differently... (and I am not sure this works before v7.1 either) Ref: Email-Engine-710.pdf pg:198 "com.bmc.arsys.emaildaemon.AdditionalMailHeaders=X-Loop-Detect" But if your content needs to be dynamic... then this option would likely not meet your needs either. I doubt that helps.. but... Maybe someone else can show us how this can be done in v5.1.2? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Jan 17, 2008 10:20 AM, L G Robinson <[EMAIL PROTECTED]> wrote: > Hi Folks, > > I can not remember if this used to work, or if it is just something I > imagined... > > When sending email notifications using the Notify action in a filter, > I thought that it was possible to add additional email headers to the > outgoing email message by appending them to the end of the Subject > field, provided you were able to get the newline character into the > string. > > This doesn't seem to be working for me anymore and I'm not sure when > it stopped working. Did this used to work as I have described? > > I am currently running ARS 5.01.02 P1313 on Solaris 8. Maybe this > stopped working with the advent of the email engine? > > Is there any way to make this work as described in a 5.01.02 system? > > Thanks. > Larry > > > Larry Robinson [EMAIL PROTECTED] > Office Of Information Technology > NC State University 919-515-5432 Voice > Raleigh, NC 27695-7109 919-513-1893 FAX > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
