Frank is on the mark... ars in the URL in his case is the context path which with most installations where you take defaults, arsys is the default context path.. If you have a non default context path like Frank, then replace that with whatever you have..
Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Frank Caruso Sent: Saturday, January 26, 2008 4:32 PM To: [email protected] Subject: Re: URL to a specific incident record Something like this should work: http://<web_server>/ars/form/<ars_app_server>/<form_name>?eid=<ticket_number > On Jan 26, 2008 2:29 PM, SUBSCRIBE arslist Melissa <[EMAIL PROTECTED]> wrote: > ** > Does anyone have the code to create a URL to a specific incident on the > HPD:Help Desk form? I need this for 7.0. > > Thanks!! > Melissa __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" html___ No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.19.11/1244 - Release Date: 1/25/2008 7:44 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

