Melissa,

I am not sure whether or not you received the answer to your query yet, but
have you tried?  And...I'm kind of late coming into it.

https://<webserver>/arsys/servlet/ViewFormServlet?server=<arserver>&form=HPD%3AHelp%20Desk&view=Default%20User%20View&
qual=%27FieldName%27%3D%22INC000000021671%22

OR
https://<webserver>/arsys/forms/<arserver>/HPD%3AHelp+Desk/Default+User+View?qual=%27<fieldname>%27%3D%22INC000000021671
%22


Thanks,
Michelle


                                                                           
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             list(ARSList)"            Re: URL to a specific incident      
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             01/27/2008 01:46                                              
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**
https://<webserver>/arsys/forms/<arserver>/HPD%3AHelp+Desk/Default+User+View/?F1000000161=INC000000021671


This URL will bring me to the Help Desk form and put the value
"INC000000021671" in the field, but it doesn't bring up the rest of the
incident information. I need it to actually search for that field, not just
fill the value into the field.




                                                                           
 Frank Caruso <[EMAIL PROTECTED]>                                     
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                                                                   Subject 
                Please respond to                          Re: URL to a    
               [email protected]                         specific        
                                                           incident record 
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           





Something like this should work:

http://<web_server>/ars/form/<ars_app_server>/<form_name>?eid=<ticket_number>




On Jan 26, 2008 2:29 PM, SUBSCRIBE arslist Melissa
<[EMAIL PROTECTED]> wrote:
> **
> Does anyone have the code to create a URL to a specific incident on the
> HPD:Help Desk form?  I need this for 7.0.
>
> Thanks!!
> Melissa __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers
> Are" html___

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