Niklas,
The phrase "during ARS password changes and other such User form
updates" can be described as any data value in the User for was what
I saw as "slower then before". ('Email Address', 'Password', 'Default
Notify Mechanism', 'Group List', 'License Type', 'Full Text License
Type', 'Login Name', etc...)
Again... I believe that was due to slowness of my RDBMS and not
necessarily due to ARS slowness.
I however would also expect the RAM requirement for the ARS server and
for some secondary subsystems (like the Email Engine) to increase too.
Those components keep this data cached so they would be affected by
such a growth in the data.
And if you are still using a per v7 Mid-Tier then I think it would
also be affected due to the way it caches objects based on 'Group
List' combination too. (However, I have not tested it for performance
or RAM growth. But that is my expectations.)
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
On Jan 28, 2008 7:28 AM, Niklas Asplund <[EMAIL PROTECTED]> wrote:
> **
> If there's only performance effects is on password changes it shouldn't be a
> problem, as I don't store the passwords in ARS.
> I would use Cross ref Blank Password.
> But i guess it comes down to when the server recaches, so that would be
> group changes as well right??
>
>
> // Niklas
>
>
>
> On 28/01/2008, Carey Matthew Black <[EMAIL PROTECTED]> wrote:
> >
> >
> >
> > Niklas,
> >
> > General "performance" should not be affected by such a change. Back
> > in v5 I once took a dev server and loaded it up with over 500,000 User
> > entries to test this approach. In general I did not detect any major
> > slowdowns. I did however see some minor performance hit during ARS
> > password changes and other such User form updates. But I think that
> > change was more RDBMS related than ARS related.
> >
> > I have not retested this condition with v6 or v7, but my expectations
> > would be to see no changes in general performance of the system.
> >
> > HTH.
> >
> > --
> > Carey Matthew Black
> > Remedy Skilled Professional (RSP)
> > ARS = Action Request System(Remedy)
> >
> > Love, then teach
> > Solution = People + Process + Tools
> > Fast, Accurate, Cheap.... Pick two.
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