I too am working in a Federal environment - specifically for a civilian agency - and we have all of the same concerns. Some of our system may store information covered by the Privacy Act and consequently we are subject to being secure in every way. Our primary DB and AR servers are in a secure enclave. I have never - and will never - even see the actual servers. I think I roughly know what floor it's on but no one can confirm that :) I'd be interested to know the specifics of your MBOX configuration if you can email me off-list.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ray Gellenbeck Sent: Wednesday, January 30, 2008 12:22 PM To: arslist@ARSLIST.ORG Subject: Re: Incoming emails on Solaris + Exchange ** Folks, remember that a big sector of Remedy useage is Uncle Sam, both govt and military. I can only speak for our project in that both POP3 and IMAP4 are forbidden by security. This makes like really rough for someone operating on Solaris as MBOX becomes your only protocol left for incoming email (MAPI is Exchange/Winblows). (begin soapbox) This is a heartache we have with Remedy as we re-evaluate ITSM platform selection in the future. BMC's attitude is increasingly "just get a windows box" for more and more of their solutions or sub-features with ARS. We're getting tired of hearing "oh, we haven't developed a unix version of SSO for 6.03" in the past or "just use MAPI or POP3" now for incoming email. Remedy started out primarily a Unix system and much of their growth was due to that sector. Government, at least a big majority of it, runs on Unix/Oracle. The younger generation of devs may not see things that way and I have no desire to fire a debate thread here, but spend some time in the military sector and then evaluate that statement. If BMC doesn't wake up and smell the coffee as they roll out products, they could start finding their wallet getting lighter, IMHO. Slapping Windows-box bandaids in a secure Unix environment is not a realistic workaround just because BMC doesn't have the committment to ensuring that their product works as-advertised on all environments they claim to support when they sell it and collect their multi-million-dollar support contracts each year. (end soapbox) ----- Original Message ---- From: patrick zandi <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wednesday, January 30, 2008 8:29:34 AM Subject: Re: Incoming emails on Solaris + Exchange ** you can do SMTP - POP over a tunnel as well.. SMTP is so much easier IMHO-- even from a windows box. On 1/30/08, Robert Molenda <[EMAIL PROTECTED]> wrote: ** Sounds like your hands are tied, about the only option left, is MBOX support :( [yuck] So forward all messages from exchange to a unix mailbox on that server :( Just curious as to why IMAP4 over SSL is forbiden?? Robert On Jan 30, 2008 7:41 AM, William Rentfrow <[EMAIL PROTECTED]> wrote: ** I'm running into policy issues with a Solaris box running the email engine and AR Server (7.1x, not that it matters). IMAP4 and POP3 are both forbidden by the powers that be - MAPI is out since this is Solaris. Has anyone else found a clever solution to running a UNIX email server with incoming messages on a MS Exchange platform? I know we could just put up a Windows-based email engine box but....well, that's not in the budget. And it's not in the architecture. And it's not approved. And there's security issues. And we'd need one for all 4 systems (dev, cat, train, prod). And they'd need an admin....and a backup...and some sort of support contract...etc etc etc. (short version: it's not as easy as just adding one box). William Rentfrow, Principal Consultant [EMAIL PROTECTED] C 701-306-6157 O 952-432-0227 __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ -- Patrick Zandi Dev Technology Group --> www.devtechnology.com <http://www.devtechnology.com/> Exceeding your Expectations ! __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ ________________________________ Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. <http://us.rd.yahoo.com/evt=51733/*http://mobile.yahoo.com/;_ylt=Ahu06i6 2sR8HDtDypao8Wcj9tAcJ> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
