No this is field 260000502. Arrival Time is 3. So based on what you are saying if I do the Copy To New option it'll affect the Paste All feature as well??
Thanks Steve On 2/8/08, Lammey, Peter A. <[EMAIL PROTECTED]> wrote: > > ** Yes. You have to create an active link and check the "Copy To New" > option in the Execute On conditions. > Then in the If Actions add a Set Fields action and set the field or fields > that you want to be blank to NULL. > > However, I am pretty sure that Create Date is a System field which only > the system will set and can only be set to a user's defined value when > importing. > Is this Create Date have a field ID of 3? > > > Thanks > Peter Lammey > ESPN MIT Technical Services & Applications Management > 860-766-4761 > > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Steven Pataray > *Sent:* Friday, February 08, 2008 12:41 PM > *To:* [email protected] > *Subject:* User Tool - Paste All > > > ** I know I can create workflow for the User Tools "Copy to New" but how > about the Copy All and Paste All. When my users do the Paste All to create a > new Help Desk ticket it also pastes the Create Date. I would rather that it > does not fill that field, so I'd want to NULL it out. Is there something I > can do about that? > > AR Server: 6.03.00 patch 023 Mid-Tier Patch 21 > Oracle 10gR1 > HelpDesk 6.03 > > Thanks, > Steve > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
