Hi List,
 
Thought it would be a good idea to reach out and get the lists feedback and 
experiences on the OS that you use with Remedy.
 
We are presently trying to select an OS platform for ARS and ITSM 7.  We are 
not yet tied down to any specific OS, but the main focus of our comparison is 
between Solaris 10 and RedHat Linux 4/5
 
Our hardware will be selected based on the OS decided.
 
Our backend db is already determined to be Oracle 10g on Linux, although any 
comments on this would also be appreciated...
 
Some basic environment info:
 
We expect the environment will be load-balanced and scale to 4000-5000 
concurrent users, starting off at around 2000 users.
 
We will be running ITSM 7 with IM/PM/CM/AM/SRM/CMDB and probably Analytics 
 
It would be safe to estimate incident ticket volume requirements at around 
50,000 a week.  That is the largest in terms of record growth / volume of the 
apps I mentioned.  CMDB will eventually hold 30 million CI's, but that number 
could go higher... I guess after a few million, any table scan will make itself 
known :-)
 
We will likely be looking at utilizing some method of virtualization in our 
architecture, to make use of server groups for escalation/email engine (heaving 
incoming/outgoing)  /integration jobs/reporting)
 
Can any of you speak to what you have that supports a similar environment, and 
any problems you are having, and what OS you wish you had, or whether you are 
happy that your current architecture is the best you could envisage.
 
Any pros and cons that you can offer for Solaris 10 vs Linux would also be 
appreciated!
 
Thanks
 
Randeep
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