Has anyone played around with password management in ARS 7.1 enough to know if you can turn off only the expiration days, warning days, and disablement by leaving them null or setting them to zero??? The documentation does not cover this at all - it may not even be possible. I want new Support Staff users to have to change passwords, and I want the default character restrictions, but I don't want them to expire on any kind of time interval. This should only affect the < 300 support staff; I am setting the "Disable Password Management Flag For This User" flag to Yes" for all of the 140,000+ customers, who all have User records because they have Login Ids.
BTW, any change to the password management settings becomes unsafe once you actually populate customers with user accounts; I hung my test server by doing that and only have some of the customers loaded so far - it gets into a "Too many filters processed during this operation (ARERR 298)" firestorm. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

