Hi Lisa,
You can also have the user drag and drop the attachment to the attachment field.
Kevin P.
On Tue, 4 Mar 2008 09:59:57 -0500, Kemes, Lisa <[EMAIL PROTECTED]> wrote:
>Customer has Windows XP OS, AR System Client 7.0.1 Patch 002.
>
>He is using his laptop screen and his desktop screen together. When his
>user tool is on his laptop screen, he is able to right click on the
>attachment box and get the "add" option and is able to add attachments
>to a ticket. When his user tool is on his regular monitor, he right
>clicks but does not get any of the options. I checked DPI and it is set
>to 96.
>
>Any ideas?
>
>Lisa Kemes
>AR System Developer
>Tyco Electronics
>717-810-2408 tel
>717-810-2124 fax
>[EMAIL PROTECTED]
>
>
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