Hi Joe,

I want to a command or a script to check if the arsystem processes are hung
for some reason. Processes wise everything is up. However, I want to check
if the process is hung in some way since from the Unix side, it seems the
arserverd is taking having resources at certain times. Please let me know
how to check this.

Thanks,
Conrad

On Tue, Feb 12, 2008 at 10:21 AM, Joe D'Souza <[EMAIL PROTECTED]> wrote:

> ** Or you could even try running arsignal -g <servername>:<port> from the
> AR Server installation directory and if this command doesn't return anything
> the services are up.. If it returns a message of any kind, it means the AR
> Server is not yet up..
>
> Joe
>
>  -----Original Message-----
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] Behalf Of *Prashant Patil
> *Sent:* Tuesday, February 12, 2008 2:04 AM
> *To:* [email protected]
>  *Subject:* Re: Check ARS services from Unix shell script
>
>  ** Hi All,
>
>
> Thanks alot for on all the inputs.
>
> Prashant
>
>
>
>
> On Feb 4, 2008 11:55 PM, Wallace, Kelvin <[EMAIL PROTECTED]>
> wrote:
>
> > **
> >
> > Prashant,
> >
> >
> >
> > I have a script I call "remstat" which is shown below.  It allows you to
> > quickly see all of the Remedy processes you wish to monitor.  You may need
> > to tweak it for your needs…
> >
> >
> >
> > echo Tomcat - Remedy Mid-Tier - Web --------------------
> >
> > ps -ef | grep tomcat
> >
> > echo
> >
> > echo AR Server Daemon ----------------------------------
> >
> > ps -ef | grep arserverd
> >
> > echo
> >
> > echo AR Monitor ----------------------------------------
> >
> > ps -ef | grep armonitor
> >
> > echo
> >
> > echo AR Plug-in Server ---------------------------------
> >
> > ps -ef | grep arplugin
> >
> > echo
> >
> > echo AR Assignment Engine ------------------------------
> >
> > ps -ef | grep apsvcae
> >
> > echo
> >
> > echo AR Application Dispatcher -------------------------
> >
> > ps -ef | grep arsvcdsp
> >
> > echo
> >
> > echo AR Fork Daemon ------------------------------------
> >
> > ps -ef | grep arforkd
> >
> > echo
> >
> > echo CMDB Engine ---------------------------------------
> >
> > ps -ef | grep cmdbd
> >
> > echo
> >
> > echo Reconciliation Engine -----------------------------
> >
> > ps -ef | grep arrecond
> >
> > echo
> >
> > echo AR Flashboards ------------------------------------
> >
> > ps -ef | grep flashboard
> >
> > echo
> >
> > echo AR E-mail Engine ----------------------------------
> >
> > ps -ef | grep AREmail
> >
> > echo
> >
> >
> >
> > Hope this is helpful.
> >
> >
> >
> > Kelvin
> >
> >
> >  ------------------------------
> >
> > *From:* Action Request System discussion list(ARSList) [mailto:
> > [EMAIL PROTECTED] *On Behalf Of *Prashant Patil
> > *Sent:* Sunday, February 03, 2008 1:48 AM
> > *To:* [email protected]
> > *Subject:* Check ARS services from Unix shell script
> >
> >
> >
> > **
> >
> > Dear All,
> >
> > I have a query regarding ARSystem services on a unix server.
> >
> > I have a requirement wherein the remedy database needs to be shutdown
> > for a particular task. I have a shell script in place for this. It does the
> > following:
> >
> > 1) The shell script shuts down ARS services, checks for the message:
> > "Action Request System shutdown process complete"
> >
> > 2) Shuts down the DB, performs the task and restarts the DB.
> >
> > 3) Once the DB is up, ARS services is started and checks the message:
> > "Action Request System initialization is complete."
> >
> > I am not sure if the above steps are an efficient way to detect ARS
> > services. Is there a better way of checking ARS services from within a shell
> > script?
> >
> > Thanks,
> >
> > Prashant
> >
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