Hi,
We have recently migrated to Remedy ARS version 7.0.1 and wanted to go to the Web access interface via Mid-tier, the problem is that Read-only fields in Mid-Tier do not indicate as such with the traditional "silver" field background, how can I make my Read-only fields appear as Read-only? Also, I may not necessarily set read-only fields statically, but rather change their state from via workflow...this is confusing to my end users because, visually, they never know what state the field is in. Honestly I checked the Knowledge but haven't found any good solution, because honestly I do not want to go create a specific workflow which change the background color for all of my 100 schema.... Thanks Regards Pascal _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
